Customer retention rates vary across all industries. You’ll find it depends on the competitive environment that your business is in and how easily customers can switch from what you offer to someone else. Are you indispensable? That is why it is so important to find ways you can improve customer retention and make sure that
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What recession means for me and my business is a question that has been on a lot of people's minds lately. It seems like every day, the news is talking about another company that has filed for bankruptcy or that has laid off workers. So what does this mean for the average person or business
It can be difficult to hang onto employees when a recession is looming. With the cost of living on the rise, many people are finding it hard to even make it to the next pay cheque. This can lead to staff looking for other jobs with higher rates of pay or better benefits, even if
Are you feeling overwhelmed with all the tasks that need to be done in order to improve your business finances? It can seem like an impossible task, especially when you don't have a large team to back you up. But it doesn't have to be. In this blog post, I will discuss some time-saving tips
The current economic state is hitting everyone hard. But what's next for businesses and the cost of living crisis? With so much change, SMEs are finding it especially difficult to keep up with rising prices. Employees are feeling the pressure as well, with many seeing their wages stagnate at a time when they seriously need
No one can deny that sales are the most important thing for any business - both large and small. However, in a time when the economy is uncertain and business owners might be reluctant to invest in new strategies, it's more important than ever to understand how can marketing improve profitability. In this blog post,
Social media, digital marketing and e-commerce are consistently topping the charts for their power to reach untapped markets all over the world. Business leaders are still trying to perfect their online strategies and settle on the best ways to incorporate the ever-changing tech. The reality is, there are so many technologies that could grow your
You’ve started up a business. It’s making money and trucking along quite nicely. But now you have bigger ambitions. You see yourself hitting bigger numbers and reaching further but you don’t know quite how to go about getting there. You could break through barriers simply by taking a closer look at your operations and changing
Recent and historic calls for societal change have resulted in a demand to create more diverse and inclusive organisations. Not only should it be part of our ethos, but it is also a huge factor in improving the stature of our organisations. By improving your leadership within an organisation, you can continue to encourage inclusivity
The market is changing rapidly in the modern age. It is becoming choppier, travel is slowing down and big businesses are still adapting to this new normal. In order to survive amidst all the chaos of the last few years, many companies have had to bring in drastic measures to stay afloat. Come July, business