7 ways you can improve your customer retention

Customer retention rates vary across all industries. You’ll find it depends on the competitive environment that your business is in and how easily customers can switch from what you offer to someone else. Are you indispensable? That is why it is so important to find ways you can improve customer retention and make sure that

7 ways you can improve your customer retention2022-11-18T11:20:01+00:00

How Improving Your Leadership Will Encourage Inclusivity In Your Business

Recent and historic calls for societal change have resulted in a demand to create more diverse and inclusive organisations. Not only should it be part of our ethos, but it is also a huge factor in improving the stature of our organisations. By improving your leadership within an organisation, you can continue to encourage inclusivity

How Improving Your Leadership Will Encourage Inclusivity In Your Business2022-07-13T13:01:42+00:00

Why You Should Be Investing In Your Employees And Their Progression

When you start out, it goes without saying that you’re going to be spending a lot of time and money on basic resources, technology and getting the production up and running. You may not think about the importance of hiring right away, let alone development within roles. However, as you grow it becomes a vital

Why You Should Be Investing In Your Employees And Their Progression2022-07-13T13:19:03+00:00

Things You Should Do To Keep Your Team Productive While Working From Home

A number of remote working arrangements have been implemented suddenly over the past couple of years. As a result, employees and managers alike were left to navigate this new way of carrying out their roles with little to no support or preparation. With multiple businesses still encouraging the work from home rule and seeing it

Things You Should Do To Keep Your Team Productive While Working From Home2022-07-13T13:23:08+00:00

Sussex business coach tells you why you should strive for employee advocacy

Employee advocacy is absolutely vital for the growth and development of any brand. Employees are the most important assets that see your company being able to run smoothly and sustainably. Without their general belief in the business and common values, you would most likely be looking at far poorer results. It's something that not everyone

Sussex business coach tells you why you should strive for employee advocacy2022-07-13T13:40:19+00:00

Why I offer a free business health check

You probably have long-term goals, but how often do you evaluate them and take a step back from the daily routine? This is where a free business health check can come in really useful. Most business owners spend the majority of their time thinking about the here and now. But are you still as aware

Why I offer a free business health check2022-07-13T13:41:44+00:00

The importance of accountability in the workplace

Accountability means that every employee, no matter what position they hold within the business, is responsible for their own behaviours, performance and decisions. If you're after a more productive team, the importance of accountability in the workplace really shines through. Allowing your team the responsibility for their own work and the decisions that come with

The importance of accountability in the workplace2022-07-13T13:48:54+00:00

What Will Your Executive Coaching Program Include? What To Look Out For

In the past decade, the use of an executive coaching program within a business has exploded in popularity. Up until this point, they were fairly rare within the business sector, but the results they provide an organisation or individual have seen them become of the most widely used learning and development tools. And, this only

What Will Your Executive Coaching Program Include? What To Look Out For2022-07-13T11:55:13+00:00

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