Customer retention rates vary across all industries. You’ll find it depends on the competitive environment that your business is in and how easily customers can switch from what you offer to someone else. Are you indispensable? That is why it is so important to find ways you can improve customer retention and make sure that
What recession means for me and my business is a question that has been on a lot of people's minds lately. It seems like every day, the news is talking about another company that has filed for bankruptcy or that has laid off workers. So what does this mean for the average person or business
It can be difficult to hang onto employees when a recession is looming. With the cost of living on the rise, many people are finding it hard to even make it to the next pay cheque. This can lead to staff looking for other jobs with higher rates of pay or better benefits, even if
Are you feeling overwhelmed with all the tasks that need to be done in order to improve your business finances? It can seem like an impossible task, especially when you don't have a large team to back you up. But it doesn't have to be. In this blog post, I will discuss some time-saving tips
The current economic state is hitting everyone hard. But what's next for businesses and the cost of living crisis? With so much change, SMEs are finding it especially difficult to keep up with rising prices. Employees are feeling the pressure as well, with many seeing their wages stagnate at a time when they seriously need
The market is changing rapidly in the modern age. It is becoming choppier, travel is slowing down and big businesses are still adapting to this new normal. In order to survive amidst all the chaos of the last few years, many companies have had to bring in drastic measures to stay afloat. Come July, business
A number of remote working arrangements have been implemented suddenly over the past couple of years. As a result, employees and managers alike were left to navigate this new way of carrying out their roles with little to no support or preparation. With multiple businesses still encouraging the work from home rule and seeing it
I'm sure you know or work with someone that turns up every day, regardless of the time or weather and has a limitless supply of energy and enthusiasm. What we'd all do to be like them! In the age of technology and busy surroundings, it is easy to get distracted or lose focus on the
There's no one correct way of doing things that work for every company. You may need to change your methods every now and then to make sure your business is still running as efficiently as possible. Your company's goals will, for the most part, remain the same or similar. It's how you get around achieving
Accountability means that every employee, no matter what position they hold within the business, is responsible for their own behaviours, performance and decisions. If you're after a more productive team, the importance of accountability in the workplace really shines through. Allowing your team the responsibility for their own work and the decisions that come with
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